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LOG202 Managing Operations

Assignment

管理运营代写 (a) Explain the value chain of a company you are familiar with or work in using one of the three main value chain frameworks

TUTOR-MARKED ASSIGNMENT (TMA)

This assignment is worth 18% of the final mark for LOG202 Managing Operations.

Note to Students:

You are to include the following particulars in your submission: Course Code, Title of the TMA, SUSS PI No., Your Name, and Submission Date.

Important Note: Grading of TMA Submissions 管理运营代写

Marks awarded to your assignment are based on the following guidelines:

1.80% of the marks are allocated to the content of your answers:

The marks awarded to what your answers cover depend on the extent to which they cover the key points that correctly and comprehensively address each question.

The key points should be supported by evidence drawn from course materials and, wherever relevant, from other credible sources.

2.20% of the marks are allocated to the presentation of your answers:

Wherever applicable, the marks awarded to how your answers are presented depend on the extent to which your answers:

form a sound reasoning by developing those key points in a clear, logical and succinct manner;

provide proper and adequate in-text citations and referencing to content drawn from course materials and other credible sources;

strictly follow APA formatting and style guidelines1 , in particular for:

in-text citations and end-of-report references;

the identification of figures and tables;

use, wherever relevant, the specialised vocabulary and terminology commonly used in discussions about the topic(s) covered by each question;

provide a reference or bibliography at the end of the main report;

include the less relevant details in an Appendix;

use sentence constructions that are grammatically and syntactically correct;

are free from spelling mistakes; present the workings, numerical formulations and results in a logical manner that follows the APA formatting and style guidelines;

¹ You can find a short tutorial on the APA formatting and style guidelines here: https://is.gd/mgEOnC . Additional details (pertaining to tables and figures) can be found here: https://is.gd/O4vDdT .

 design and present graphs, diagrams and plots that follow the APA formatting and style guidelines;

are highly original;

have proper formatting, which may:

include a properly formatted cover page;
respect the answer length/word count set out in the assignment guidelines, if any is prescribed;
present answers in paragraphs with proper spacing and page margins;
include page numbers and appendices, if necessary.

Question 1 管理运营代写

(a) Explain the value chain of a company you are familiar with or work in using one of the three main value chain frameworks (input-output, pre- and post- services, or hierarchical). Do provide clear examples to contextualise each step of the selected framework with the value chain of the company you have in mind. (25 marks)

(b) Assume this company you selected is aiming to improve its performance by improving its sustainability impact. What are some of the main changes the company could do? How would these changes impact the environment, society and the economy? (25 marks)

Total word count should preferably not exceed 500 words for this question (excluding figures, tables, and references if any).

Question 2 管理运营代写

(a) Choose a job in one service organisation you work for or are familiar with. Do you think the four elements of service-encounter design are relevant for this job? Why? (20 marks)

(b) Draw a flowchart for a process of interest to you, such as a factory process you might have worked/be involved in (e.g. ordering a pizza, renting a car, buying products on the Internet, or applying for a loan). Take into consideration the point(s) where something (people, information) waits for service or is held in work-in-progress inventory, the estimated time to accomplish each activity in the process, and the total flow time. Discuss how well the process worked and how it can be improved. (30 marks)