Student Name
Quality Systems
Name
Institution
留学生英文Essay代写 Quality management systems and continuous quality improvement are critical for continued success of companies such as “Pizza One.”
Quality Systems
Quality management systems and continuous quality improvement are critical for continued success of companies such as “Pizza One.” Pizza One company is company made up of several pizza shops and offers different types and sizes of pizza for dining in as well as carry out and delivery. The operations of this company and customer satisfaction can be enhanced use the above model and application of quality management systems encouraged by ISO 9000 standards. Indeed ISO 9000 fits in this model as it encourages a focus on products, customers, processes, management and resources. This model can therefore be applied to the “Pizza One” situation as follows.
Product Rationalization 留学生英文Essay代写
Customers only buy products that have the utility that can satisfy their needs. Therefore, products must be tailored to meet customers’ expectations. The tailoring of the product is what entails products rationalization. Find out what customers want and how to rationalize products can be done through a market research to determine customers’ needs and incorporate them into the creation of the product. Once the products are ready, they are delivers to customers.
Customers and Customer feed backs
Customers are important stakeholder to the company. In fact the factory exists to meet their expectations. This is why their ideas should be used in the product rationalization process. Once the product is ready, they are distributed to the customers who draw its utility then comment by virtue of feedback. It is important for the management to evaluate the feedbacks to determine which one presents realistic expectations that can be pursued by the company to increase customers’ satisfaction and which ones present unrealistic expectations.
Measurement, analyses and improvement
The production and distribution of the product to the customers does not mark the end of product development. Due to the need for continuous product improvement, the product produced after the rationalization must be examined and measured to determine the room for improvement. The product must be tested to determine whether it meet the required standards. If it fails to meet these standards. 留学生英文Essay代写
Appropriate measures must be taken to ensure that the product is improved. During the measuring and the analyses phase, customer feedbacks are a critical component of reference. Feedbacks are a reflection of what the customers want and can help product developers discern what they may not have done to the product or what they need to do to a product. Whoever is in charge of the analyses, must, on the basis of the findings, recommend to the management options for improvement of the product to enhance customer satisfactions. This ensures continuous improvement of products.
Management Responsibility 留学生英文Essay代写
According to ISO 9000 QMS standards, management is at the center of the ever process and functions within the organization. It is the management that commissions all activities involved in product research and provides resources for product rationalization and productions. Furthermore, it is the management that acts upon customers’ feedbacks and suggestions for improvement. For Pizza one’s case, the management should be empowered to oversee the incorporation of customers feedback and the product rationalization process to ensure that there is maximum customer satisfaction.
Resource Management
Production of a complete package of pizza entails a combination of various resources and production factors. Discerning and maintaining optimum combination of resources ensure that the firm remains competitive by reducing the costs involved in production and therefore enhance it s ability to offer high quality pizza at competitive prices
Conclusion
Implementation of quality management systems can be beneficial and can facilitate continuous quality improvement and Pizza One. This ensures efficiency in production process, high quality products customer satisfaction and royalty.
