BISM1201
Transforming Business with Information Systems
Assignment
商业与信息系统代写 Your assignment must be presented using the sections as sub-headings (note: each section does not need to start on a new page).
Assignment Specification Semester 1, 2023
There are two parts to this assessment.
Part A consists of three information systems questions (35 marks)
Part B consists of Excel questions to be answered in an Excel worksheet (15 marks)
Worth: 50% of total assessment
Individual Completion: This assignment is to be completed individually by each student. Students are encouraged to discuss issues that arise in this course together, however, the written work you submit must be entirely your own. Similarly, you must not help another student to cheat by sharing assignments (present or past).
Due Dates: The assignment is due by Tuesday 9th May 2023 at 3PM (Brisbane time). Submissions after this date and time will be considered “Late” and relevant penalties will apply.
Submission
Part A and Part B must be submitted directly to the assessment section on Blackboard using the link Assignment submission link (PART A and PART B) (see the assessment folder).
- Submit Part A as a PDF file via the submission link.
- Submit a copy of Part A on Turnitin – use the link Turnitin submission for Assignment PART A. You must ensure that the Part A that you submit to Turnitin matches Part A submitted via the submission link. We will not mark Part A submissions if there is no matching file on Turnitin.
- Submit Part B as an Excel workbook file “BISM1201 Assignment Part B Excel S1 2023.xlsx”(this file is available on course Blackboard site. Your answers should be entered into the relevant cells of the Excel file, as per the assignment brief.
Your two submission files MUST be named (ALL CHARACTERS IN UPPERCASE) in the following format: Tutorial number (comprising T followed by the full digit tutorial number i.e., T10, T02). This tutorial number must then be followed by an underscore character, your full name and Student_ID e.g., “T10_TIMSMITH_45894125”. (Student tutorial number can be found on Blackboard under Class Timetable & links) 商业与信息系统代写
NOTE: You are allowed multiple attempts to submit (we only mark the last submission). However,each time you submit using the submission link you should submit both files (PDF and Excel file),because Blackboard treats each submission as new.
No hardcopy or email submission is required or accepted.
For information on how to submit Part A and Part B on Blackboard via the assignment submission link, please visit: https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-assessment/blackboard-assignments/assignment-submission-instructions
For information on how to submit Part A to Turnitin, please visit:https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-assessment/turnitin-assignments
Document Layout Instructions
- For Part A, you must follow the word length requirements (+/-10%).
- Your assignment must be presented using the sections as sub-headings (note: each section does not need to start on a new page).
- Be sure to use double-spacing, 12-point font, page numbering and 2.5cm margins on all sides of the page.
- Please proofread your assignment for spelling and grammatical errors.
Referencing and Citing 商业与信息系统代写
Part A questions require you to do basic analysis of the cases. You must base your answers and terminology on the material covered in our weeks of information systems theory.
If you wish to report another author’s point of view you should do so in your own words, and properly reference in accordance with an approved referencing style. Direct quotations should be used sparingly, form a small part of your work, and must be placed in quotation marks and referenced. 商业与信息系统代写
Part A Question 1 requires you to give a real-world example. Examples are to be sourced from The UQ Library or Google Scholar – blog posts and marketing material are not considered quality academic sources. The real-world examples must be referenced using in-text refencing and included in the reference list at the end of the assignment. For example, “Nike uses a product differentiation information system strategy because it allows customers to use its online platform to customise its sneakers. This means that Nike can use information systems to offer a different value proposition than its competitors (Smith & Chang, 2010)”.
For more information on referencing styles, visit the library or see: https://web.library.uq.edu.au/research-tools-techniques/referencing/referencing-style-guides. Use the UQ Harvard style.
UQ value academic integrity, referencing others work is a key part of this. Please see this link for more information on academic integrity: https://my.uq.edu.au/information-and-services/manage-my-program/student-integrity-and-conduct/academic-integrity-and-student-conduct
PART A: Information 商业与信息系统代写
Systems Theory
Question 1. IS strategy and Enterprise Resource Planning (10 marks)
Two restaurant chains – ‘Lord of the Fries’ and ‘Pie In The Sky’ – are both operating in the same market and trying to gain a competitive advantage. ‘Lord of the Fries’ focuses on cost leadership,aiming to offer lower prices than its competitors. On the other hand, ‘Pie In The Sky’ differentiates itself from its competitors by offering superior products. Both companies are entering an expansion phase and need a system to manage data across their whole operation.
An Enterprise Resource Planning (ERP) is a software system that integrates various business processes, such as accounting, inventory management, human resources, and customer relationship management, into a single, unified system. It provides real-time visibility into business operations and helps streamline processes for increased efficiency and productivity. Specific components in an ERP can aid towards different competitive advantages by reducing costs, meeting strategic business objectives, and improving operational efficiency. An effective ERP can help businesses to optimize their supply chain, improve customer satisfaction, and enhance employee productivity.
To achieve their respective goals, both restaurant chains realize they need an ERP system that can help them streamline their operations and make data-driven decisions.
Business Brief – Lord of the Fries
This low-cost food chain is focused on providing quick and affordable meals to customers on-the-go.Their menu consists of classic fast-food items such as burgers, fries, and chicken sandwiches, but also includes healthier options like salads and wraps. With a streamlined ordering process and efficient kitchen operations, they can keep prices low while maintaining quality and speed. Each restaurant only keeps on hand the ingredients needed for the day, ensuring meal orders are made fresh, and inventory levels are kept low. Stock agreements are kept with local suppliers – delivering ingredients directly to individual stores. With multiple locations, Lord of the Fries aims to continue expanding and providing delicious meals at an affordable price point.
Business Brief – Pie In the Sky 商业与信息系统代写
This food chain is committed to offering superior quality products to its customers. They prioritize sourcing ingredients from the best suppliers, ensuring each dish is made with highest-quality ingredients. Their menu features a variety of options to cater to different dietary preferences and restrictions, such as vegetarian and gluten-free options. There is a particular emphasis on understanding their customers special needs and preferences. The chain also invests in its employees by providing training and opportunities for growth, which results in excellent customer service. The chain also prioritizes eco-friendly practices such as minimizing food waste and using recyclable packaging. With a strong focus on quality and sustainability, Pie In The Sky aims to continue providing exceptional products and service to its customers.
Q1.1: Detail what is involved in the two IS Competitive Advantage strategies for each restaurant chain? What are the key factors that characterise each strategy? (4 Marks)
Q1.2: (a) Describe the role of an ERP system and its impact upon the different strategies? (b) Detail two components of ERP that support each strategy and a description of their purpose. (6 Marks)
Provide a real-world example1 (with proper referencing) for each information systems strategy you identified to show how it is applicable to the case. (i.e., one real-world example/reference per strategy)
(700 words total) (10 marks).
1 You should reference your examples. Examples should not be from the course textbook (or seminar/tutorial material). The examples can come from any context, that is they do not have to be about food.
Question 2. Entity Relationship Diagram (ERD) (10 marks) 商业与信息系统代写
Both restaurant chains – ‘Lord of the Fries’ and ‘Pie In The Sky’ – require an application to manage food wastage. The Application Architect has analysed both sets of requirements and found a common application will work for both companies. You have been commissioned to draw the Entity Relationship Diagram (ERD) for the application.
The Architect as analysed the requirements and rationalised the entities for the core data of the application. The core data will store Recipes, Shopping Lists, and record what Food a restaurant currently has on hand in the Refrigerator, Freezer and Pantry. The companies have multiple places they shop for food, so separate Shopping Lists need to be catered for. The application will then work with this data to help manage the food wastage in the restaurants.
Architect Notes:
The central Entity is Food. It requires a Primary Key – FoodID – that will be used in the relationships to the other Entities. The Food Entity requires an Attribute for the Name as well as ContainsGulten,ContainsDairy and ContainsNuts to record possible allergies.
The second Entity is Recipe. It requires a Primary Key – RecipeID – for use in the relationships to other Entities. A Recipe has Attributes for Name, Description, CookingDuration and ServingSize. A Recipe can have Many steps to describe how to prepare a meal, so an Entity RecipeMethod is required. RecipeMethod has a composite Primary Key, the RecipeID for which the method belongs AND a RecipeMethodID. The RecipeMethod also requires an Attribute for Method. Each Recipe has at least one Method.
There is a Many-to-Many relationship between the Food and Recipe Entitles. Resolve this with an Entity called RecipeIngredient. The RecipeIngredient needs to also record Quantity and the Units of the Food used in the Recipe. (For example, 3 Cups of Flour). Each Recipe has at least one Ingredient,but not every Food is in a Recipe – some Food is sold as-is (ie soft drink). 商业与信息系统代写
Instead of making separate entities for Refrigerator, Freezer and Pantry, a single entity Storage will be used. It requires a Primary Key – StorageID – and an attribute for Name (e.g. Refrigerator,Freezer, Pantry). There is a Many-to-Many relationship between Food and Storage. Resolve this with StorageItem and appropriate composite Primary and Foreign Keys. Attributes for Quantity, Units and ExpiryDate are required. Each Storage has at least one Item.
Instead of making separate lists for different shopping locations, a single entity ShoppingList with a Primary Key and Description attribute is required.
The Many-to-Many relationship with the Food Entity needs to be resolved with ShoppingListItem and appropriate Primary and Foreign Keys.
Attributes for Quantity, Units and IsPurchased are required. A ShoppingList starts empty.
Q2.1: Draw the Entity Relationship Diagram based on the requirements above. Generate the ERD
diagram with whatever method you are most comfortable with – Pen and Paper is an acceptable option. Submit a signed and dated version of your diagram. The Data types for the attributes is NOT REQUIRED.
Make sure your diagram has a good, clean layout and clearly indicates the Primary and Foreign Keys in the entities. Consider well the relationships between the entities and draw the appropriate Crows Foot notation required. Make sure you note the other Attributes for the Entities in your diagram (ie RecipeMethod entity has a Method attribute) (10 marks).
Question 3. Information systems development (15 marks)
In February 2005, the Surrey Integrated Reporting Enterprise Network (SIREN) ICT Project was commissioned for emergency services in the UK, then just four years later it was discontinued. In this time just under £15m had been spent on training, hardware and software, staff costs and consultancy, and yet very little is reported to be left to show for all this investment. The project was intended to create a centralized system that would enable different emergency services to share information seamlessly during a crisis, thereby improving the response time and efficiency of emergency services. 商业与信息系统代写
The project management was by the Surrey Police Force (the Force) and chosen supplier, Memex Technology Ltd (Memex), and involved a large team of experts from different fields, including government officials, emergency services personnel, and IT specialists. The project was divided into several phases, each of which had specific deliverables and timelines. The project management team was responsible for ensuring that the project was delivered on time, within budget, and to the required quality standards.
Due to the complex nature of the requirements an Agile Project methodology was adopted at the project outset, even though the Force had little experience with the method.
This contributed to the scope being poorly controlled for a significant period of the project, delays, and shortfalls in funding(resulting from missing scope or skill shortages) were identified late in the process.
A fundamental factor in the project’s failure was the lack of acceptance of delivered modules from very early in the project. Despite this, subsequent modules continued to be delivered. Neither Memex nor the Force sought to resolve this issue at an early stage. This meant the project accumulated excessive risk and became out of control. This was compounded by the lack of control of scope, which allowed the project to move forward on very unsound foundations and extended significantly the original timelines. When the Force eventually moved to the ‘Waterfall’ methodology(a more traditional approach to delivering projects of this nature) late in the process, it became apparent that there was still a substantial amount of work required to integrate each of the modules and that much of the work carried out prior to this point was of limited or no use without integration.
There were several reasons for the project’s failure, including: 商业与信息系统代写
- Poor planning: The project management team failed to adequately plan and identify the risks associated with the project. As a result, the project was beset with problems and delays from the outset.
- Inadequate communication: Communication between the different stakeholders involved in the project was poor. This led to misunderstandings, delays, and conflicts, which ultimately contributed to the project’s failure.
- Technical difficulties: The development of an integrated ICT system for use by
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